No. 1 Alie Street – Office Refurbishment

London, E1

Project Details

Corporation of London

Project Manager
Robinson Low Francis

Pringle Brandon Drew

Miller Construction

£1.8 million

Contract Period
34 weeks

Procurement Type
Develop & Construct

Form of Contract
JCT Trad with Quants 2011


Local SMEs Employed
(97% SME’s)
3 SME’s within 30miles
11 SME’s within 60miles
6 SME’s 60miles +

In order to achieve maximum return on potential lettings, these works had to be carried out whilst the rest of the building was fully occupied. Miller were appointed to remodel and refurbish the ground floor of this six-storey office building.

Part of the ground floor was developed for retail use, including a Sainsbury’s Local and new restaurant. Two of the office suites have been designed for alternative A1 retail use and D1 medical facility. The remaining office suites were fitted out for SME office occupation including all electrical, mechanical and plant services. External alterations included the installation of black glass cladding; glazed shop fronts and new external entrance doors to each unit.

The building is located on a very busy corner site adjacent a red route road, and the works completed during the 2012 Olympics. The other five floors remained in occupation throughout the works and it was imperative that our works did not disrupt the existing tenants. This was achieved through careful planning and phased programming together with regular dialogue with tenants. Despite having to break out significant structure, the project was completed without a single complaint of nuisance/noise, and Miller were commended for their approach to mitigation of the potential impact to ongoing business.

Key Challenges

  • Working within the live office environment with shared access for multiple tenants. Building located on a Red route and deliveries exacerbated by 2012 Olympics
  • Fixed budget

How these were delivered

  • Agreed methodology communicated on a regular basis to mitigate potential for nuisance.
  • High quality building delivered within budget due to a fully collaborative team

“Good successful project for the City. Excellent working arrangement with Miller”

Maurice Swain
City of London Corporation

Lessons Learnt:

The Good

  • Transparency around risk management, and active encouragement of collaborative working, mitigated the significant challenges faced by the team. Savings were made after contract formation, improving on budget, whilst delivering a high quality product within a live working environment.
  • Open book procurement, provided transparency and surety around and competitive costs and quality delivery.

The Bad

  • Too much reliance on utility companies during a major event ( Olympics) caused significant delays for the client. This was exacerbated by a lack of clarity around consultant/contractor roles and responsibilities.

SAVE / iESE Benefits & How:

  • Nominated glazing contractor went into receivership during the works. Miller Construction were able to introduce a supply chain partner immediately to deliver the project within budget and mitigate programme delays.
ContractGateway 3 Contract FormationGateway 4 Final AccountVariation
Cost£1.83m£1.80m£29K saving (1.8%)
Time27 weeks41 weeks14 week increase due to utility companies (full EOT granted

KPI Graphs
Average CCS score 89%
Cost per Sqm £894

Miller Construction
Chris Harrison